Welcome
Table of Contents
Introduction
Learning Objectives
Patient-centred Communication
About SPIKES with Teach-back
SPIKES Step 1: Setting
SPIKES Step 2: Perception
SPIKES Step 3: Invitation
Diagnosis and Prognosis
SPIKES Step 4: Knowledge
SPIKES Step 5: Emotions
SPIKES Step 6: Strategy and Summary
SPIKES Step 7: Teach-back
Guide to Using the Teach-back Method
Create Your Action Plan
Further Reading
Summary
References