Course Extension Due to COVID-19

March 17, 2020 |

Dear colleagues,

Many of our learners are health professionals working at the front line and we express our gratitude for your dedication in providing care for patients and families. We are fully in support of this tremendous effort and will stand with you in this trying time. In light of the challenge to control the spread and impact of COVID-19, we recognize that many clinicians will be focusing their time and effort exclusively to direct care.

Course extension: All active de Souza courses that started before May 6, 2020 were extended for one additional month from the course close date. This extension is to give learners additional time to complete course requirements, including assignments and final exams. This includes all facilitator-led courses and self-directed courses. The course extensions do no apply to courses that start in June or later.

For O-PREP learners in Alberta, all de Souza courses on the Learning Pathway will have extended deadlines, including the AHS Cohort Chemo/Bio Maintenance.
There are two exceptions in Alberta for deadlines:

  1. O-PREP ASCB – Provincial Standardized Chemotherapy and Biotherapy: Communication has been distributed to learners via the course News Forum and details will continue to be updated on the course as a plan is determined.
  2. O-PREP Foundations Part 1 & 2, learners are expected to complete modules as outlined by their educators for initial orientation.

This applies to any courses that started up until May 6, 2020 and we will reassess the situation throughout May. We will also be evaluating each course and determining an appropriate approach that will allow for suitable course completion, including exams, where applicable. As there is not a “one-size-fits all” approach in this situation, we will be reaching out directly to you with specific plans for the course(s) you are enrolled in. For the time being, online courses will continue as planned.

de Souza Support Line 416-581-7887: Because all our non-clinical staff will start to work from home this week, our main support line will have no staff to answer your call live, but will accept voicemails. Our team will be checking these voicemails on an hourly basis during business hours and will answer your message within one business day. Our support email is attended to promptly so feel free to contact us by email at

Our emails have sometimes been incorrectly flagged as spam in some cases, so please double check your spam folder if you do not see a reply from us within one business day.

Thank you everyone, take care, and be safe.
de Souza Institute